Quotations About / On: SHOPPING

The connection between ad and sale, so direct in classified ads, or between ad and consumer contact, reasonably direct in the January white sale ad, is very remote in the national consumer-goods ad. It is indirect in both space and time. The commercial for Coca-Cola or Alka Seltzer does not say how the customer can buy the advertised product; it does not typically announce a phone number to call or a place to shop. It takes for granted the consumer's shopping skills and it assumes the successful distribution of the product to retail stores. In time, it does not presume a quick response of customers to its efforts. It does not presume that the consumers it wants to reach will see any given showing of the ad or, seeing it, quickly respond by buying. It is a general reminder or reinforcer, not an urgent appeal to go out and buy. What the ad says or pictures, then, is obliged to be relatively placeless and relatively timeless. National consumer-goods advertising is highly abstracted and self-contained.

In the small town each citizen had done something in his own way to build the community. The town booster had a vision of the future which he tried to fulfill. The suburb dweller by contrast started with the future—with a shopping center for twice the population, with a school building already built, with churches constructed, with parks and playgrounds and swimming pools. These were as essential to building a suburb as the prematurely grand hotel had been to building a city in the wilderness. In large developments where the developer had a plan, and even in the smaller developments, there was a new kind of paternalism: not the quasi-feudal paternalism of the company town, nor the paternalism of the utopian ideologue. This new kind of paternalism was fostered by the American talent for organization, by the rising twentieth century American standard of living, and by the American genius for mass production. It was the paternalism of the market place. The suburban developer, unlike the small-town booster, seldom intended to live in the community he was building. For him community was a commodity, a product to be sold at a profit.