Luo Zhihai

Haifeng / Shanwei / Guangdong / China
Luo Zhihai
Haifeng / Shanwei / Guangdong / China
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Marketing Secret

Marketing Secret

At the end of the 1970s, Shantou City, Guangdong Province, in the same street there were A and B, two soy milk shops.
Prices were cheap then. Soybean milk is a few fen a bowl. An egg was a jiao and a few fen. With the same business philosophy, the same hospitality, and the same flow of customers, A had a good operation and a prosperous business. B's business was failing and he wanted to move to another street.
Shopkeeper B came to consult Shopkeeper A. Shopkeeper B asked: 'your business is so good, what is the secret? '
Shopkeeper A answered: 'since is the secret, I can't casually tell you anything! '
B said again, 'it doesn't matter. If you just tell me, I swear to God I'll move my shop to another street. Too far away. I won't compete with you.'
A said, 'you must keep your word. Otherwise I will never end with you. All right, for the sake of your honesty. I'll tell you.'
A rhetorical question of B: 'every time the customer into the shop, how do you greet the guest? '
B: 'elder brother, do you want to add an egg in soya-bean milk? '
A: 'we are this way say, elder brother, do you want to add an egg or add two eggs soya-bean milk? Customers usually reply, ‘Add an egg.' Add a hard-boiled egg into the bowl and you can add less soy milk. The same bowl of soy milk saves at least one half fen. For every extra hard-boiled egg you sell, you make a fen or two more. Why not? Over time, business will improve. Your shop, ask customers to add an egg, customers do not add eggs, you lose money. Of course business is not good. Do you understand? '
Shopkeeper B suddenly realized, happily bid farewell to Shopkeeper A, walked away.

3/28/2021 by Luo Zhihai


营销秘诀

1970年代末,广东汕头市,同一条街,甲乙两间豆浆店。
那时物价便宜。豆浆一碗几分钱,鸡蛋一粒一毛几分钱。相同的经营理念,相同的待客之道,相同的人流客源,甲店经营有方,生意兴隆;乙店经营不下去,想要搬到另一条街去。
乙店主过来请教甲店主。乙店主问:"贵店生意这么好,有什么秘诀吗?"
甲店主答:"既然是秘诀,我怎好随随便便告诉你!"
乙又说:"这不打紧。只要你告诉我,我对天发誓,我的店保证搬到另一条街去。很远,不会与你竞争。"
甲说:"你说话可得算数。不然我与你没完没了的。好了,看在你诚心的份上。我就告诉你。"
甲反问乙:"每当顾客进店时,你们怎样招呼客人?"
乙:"阿兄,豆浆要不要加粒鸡蛋?"
甲:"我们是这样子说,阿兄,豆浆要加一粒鸡蛋还是加两粒鸡蛋?顾客一般回答说,加一粒鸡蛋。加了一粒熟鸡蛋进碗里,就可以少加点豆浆。同样一碗豆浆成本节省了至少零点五分钱。多卖出一粒熟鸡蛋,又可以多赚一两分钱。何乐而不为?日积月累,生意就会好的。你们的店,问顾客要不要加鸡蛋,顾客不加,你就少赚了。生意当然好不了。明白吗?"
乙店主恍然大悟,高高兴兴告别甲店主,走了。


3/28/2021罗志海著译
Saturday, March 27, 2021
Topic(s) of this poem: egg,you,happy
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