Juan de la Cruz hates it.
He goes to Mr. X of
Department Y, and he is shown
a list of requirements from
1 to 10, and upon seeing 1
there is a sub-list of requirements
from a to f,
and then he is referred to Mr. Z
of Department T,
saying there is a need to
attend to a seminar of sort,
and then pay, this and that and this
and that,
when all he is asking
is that the slight cut on his hand
be dressed.
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