Training & Development Poem by DM W

When I was once unemployed, many moons ago,
They decided, in their infinite wisdom, to
Send me on my merry way to study at the
Local college. I had to attend a rather
Spurious and, most certainly, instantly
Forgettable: basic customer service course.
I guess they thought it would bolster my confidence,
As well as my thread bare C.V! ' We are here
to make a difference' their bright advertisement
Boldly claimed. To this very day, I still wonder
To myself, if this measure was born from saintly
Compassion, or merely to place more bums on seats!