Trying To Help Poem by Ima Ryma

I am an operator for
Nine one one emergency calls.
A wife calls, all in an uproar.
She gasps that her husband, dead falls.
So I tell her to calm down first.
I will help her through this ordeal.
Don't just assume the very worst.
Take a moment to calmer feel.
And check once more when not so tense
As to whether he's dead or not.
She leaves the phone. There's a silence.
Then I hear a single gun shot.

I have a sense I will be vexed.
Back on the phone I hear, 'What's next? '