Emotion recollected in
British Telecom has this time
added to my modest bill
£4.50 ($ 9, right?) for
‘processing’ my payment.
That’s 10% of my modest bill..
the bloody nerve.
So what about the cost to me
of ‘processing’ my bill?
The costly stamp I’m lucky
if I’ve got; the mental effort
of having to spell out the figures
on the cheque, in case someone
alters them; the walking to the postbox..
what makes them think I’m not doing this
in my expensive working hours, for which
I charge a consultation fee?
I see they’ve even set up
a separate company to ‘process’…
bet that was cheap… Though of course
I could follow their ‘complaints procedure’
and phone them… ‘ we are sorry but
our lines are Very Busy…your phone call
is important to us…please hold the line…’
So tell me, why shouldn’t I… charge them? …
This poem has not been translated into any other language yet.